Regulator

KSA licence: what it means, how to check it, licensed casinos

The Dutch gambling regulator since 2012, licensing online casinos and betting under the Remote Gambling Act and running the national Cruks exclusion register.

Kansspelautoriteit (Netherlands Gambling Authority)

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Founded

2012

About the Kansspelautoriteit (Netherlands Gambling Authority)

The Kansspelautoriteit (KSA) is an independent administrative body set up in 2012 to supervise and regulate gambling in the European part of the Kingdom of the Netherlands. It is funded by gambling levies, while the Ministry of Justice and Security is politically responsible for gambling policy. Its remit covers gambling on websites and apps as well as casinos and slot machine halls.

The Remote Gambling Act (Wet koa) entered into force on 1 April 2021 and changed the Betting and Gaming Act so that online gambling could be licensed. Since 1 October 2021 Dutch and foreign operators that meet strict conditions can obtain a KSA licence to offer games of chance online.

For players, a Dutch licence means the operator must check the Cruks exclusion register, keep advertising and bonuses away from under-24s, and apply the spending rules that took effect on 1 October 2024: players must contact the operator before setting a high deposit limit, and high monthly net deposits trigger a block unless the player can show they can afford it.

To check a licence, search the KSA's register of licensees by company name, website, app or licence number before signing up. Problems with a gambling service can be reported to the KSA through its contact form or information line.

Recent changes

1 April 2021: Remote Gambling Act in force; 1 October 2021: licensed online market opened. 1 October 2024: new spending-limit rules and the Administrative Rule on Responsible Gaming 2024 took effect. Gambling tax raised from 30.5% to 34.2% on 1 January 2025 and to 37.8% on 1 January 2026.

KSA licence facts

CountryNetherlands
Founded2012
LawBetting and Gaming Act (Wet op de kansspelen), as amended by the Remote Gambling Act (Wet kansspelen op afstand, Wet koa), in force since 1 April 2021
Licensesonline games of chance on websites and apps, land-based casinos, slot machine halls
Licence typesLicence to offer games of chance online under the Remote Gambling Act
MarketLicenses operators serving players in the European part of the Kingdom of the Netherlands. Licensed online gambling has been allowed since 1 October 2021.
Self-exclusionCruks (Centraal Register Uitsluiting Kansspelen): the national self-exclusion register run by the Kansspelautoriteit. A gambling stop lasts at least 6 months (up to 99 years) and covers Dutch-licensed gambling sites, casinos and slot machine halls; registration is via DigiD.
Player protectionLicensed operators must not let players registered in Cruks gamble. Players must contact the operator before setting a gross deposit limit above 350 euros per month (150 euros for players under 24). Net deposits above 300 euros per month (ages 18 to 24) or 700 euros (24 and over) are treated as a risk signal; the operator should in principle block further deposits that month unless the player can afford the losses. Gambling advertising and bonuses may not target people under 24 or other vulnerable groups. Operators have a duty of care to monitor play and keep players within their limits.
ComplaintsPlayers can report a problem with a gambling service to the Kansspelautoriteit through its online question and report form, or call its information line (070 302 13 00, option 1, weekdays 9:00 to 13:00).
Licence registerkansspelautoriteit.nl/register-licensees
Websitekansspelautoriteit.nl

KSA licence FAQ

How do I check if a casino holds a Dutch licence?

Search the Kansspelautoriteit's register of licensees on kansspelautoriteit.nl. You can look up the company name, website, app or licence number.

What is Cruks?

Cruks is the Dutch central register for gambling exclusion. If you register with DigiD, you cannot gamble at Dutch-licensed sites, casinos or slot machine halls for at least 6 months. You can choose a period of up to 99 years.

Can I leave Cruks early?

Not within the first 6 months. After that you can deregister, and an 8-day waiting period applies before it takes effect. The registration also ends automatically at the end of the chosen period.

Are there deposit limits at Dutch licensed casinos?

You must contact the operator before setting a deposit limit above 350 euros a month, or 150 euros if you are under 24. If net deposits pass 300 euros a month (ages 18 to 24) or 700 euros (24 and over), the operator should in principle block further deposits that month unless you can afford the losses.

When did online gambling become legal in the Netherlands?

The Remote Gambling Act entered into force on 1 April 2021, and licensed operators were allowed to offer online games from 1 October 2021.

How do I report a problem with a gambling site?

Use the Kansspelautoriteit's online form to ask a question or make a report, or call its information line on weekdays between 9:00 and 13:00.

Other gambling regulators

Researched by Konrad van Daath, checked 7 November 2026. Facts come from public sources (kansspelautoriteit.nl, bijzonderstrafrecht.nl). Always confirm a licence in the regulator's own register. Gambling is for adults only and can be addictive; play responsibly.

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