Regulator

CGA licence: what it means, how to check it, licensed casinos

Curaçao's gambling regulator, licensing online casino and betting operators and B2B suppliers under the 2024 LOK law, plus local casinos and lotteries.

Curaçao Gaming Authority

Casinos with a page

11

Hunts tracked there

32

Accept crypto

100%

Founded

1999

About the Curaçao Gaming Authority

The Curaçao Gaming Authority began as a foundation incorporated on 19 April 1999, long known as the Curaçao Gaming Control Board, and has licensed and supervised Curaçao's land-based casinos since then. It added the numbers lottery in 2017, anti-money laundering supervision for the whole gaming sector in 2019, and a ministerial mandate covering online gaming in March 2020.

For most of its history, online gambling in Curaçao ran under the National Ordinance on Offshore Games of Hazard of 1993. Under that system four master licence holders issued sub-licences to operators, which worked much like white-label licences. The National Ordinance on Games of Chance (LOK), approved by Parliament on 17 December 2024 and in force from 24 December 2024, ended that model. Every operator now needs its own licence directly from the CGA, and the last master licence expired on 31 January 2025.

Under the LOK the CGA issues online gaming licences for B2C operators and supplier licences for B2B companies, each available as a provisional licence (six months, with one extension) or an indefinite-term licence. Licensees must have anti-money laundering and responsible gambling policies and a formal complaint process that ends with an independent ADR provider certified by the CGA.

To check a licence, use the licence register on cga.cw, which publishes downloadable lists of online gaming licences, land-based casinos and enforcement actions. The CGA notes that these lists may not reflect the current status of every licence, so for an important check contact the CGA directly.

Recent changes

17 December 2024: Parliament approved the LOK, which entered into force on 24 December 2024 and ended the old master licence and sub-licence system. The last master licence expired on 31 January 2025. June 2025: the CGA issued its Player Complaints Policy, with operators given until 31 July 2025 to comply. 23 December 2025: the CGA let operators nearing the end of their second provisional licence keep operating while it finished its review. 19 October 2026: the CGA launched a new interim online gaming portal.

CGA licence facts

CountryCuraçao
Founded1999
LawNational Ordinance on Games of Chance (Landsverordening op de kansspelen, LOK), in force 24 December 2024
Licensesonline casino, online sports betting, B2B gaming supply, land-based casinos, numbers lottery, charitable lotteries and bingo
Licence typesOnline gaming licence (B2C), indefinite term or provisional, Supplier licence (B2B), indefinite term or provisional
MarketLicences online operators that serve players in many countries, plus Curaçao's local casino and lottery sector
Player protectionLicensees must have a player complaint procedure, uploaded to the CGA portal (deadline 31 July 2025). Responsible gambling complaints, such as self-exclusion breaches, must be resolved within five business days. Other complaints must be handled within four weeks, extendable by four weeks with notice to the player. Players can escalate unresolved complaints to an independent ADR provider at no cost to them. Licensees report complaint volumes and outcomes to the CGA twice a year.
ComplaintsComplain to the operator first. Licensees must publish a complaint procedure and, if the player is still unhappy, refer them to an independent ADR provider certified by the CGA, paid for by the operator. The CGA does not decide individual disputes but uses complaint data in its supervision.
Licence registerwww.cga.cw/en/133i348441001
Websitewww.cga.cw

CGA licence FAQ

How do I check if a casino holds a Curaçao licence?

Open the licence register on cga.cw and download the online gaming licence list. Look for the company named in the casino's terms. The CGA warns that the lists may lag behind changes, so contact the CGA if you need certainty.

What replaced the old Curaçao master licence system?

The National Ordinance on Games of Chance (LOK), in force since 24 December 2024. It ended the system in which four master licence holders issued sub-licences. Operators now need a licence issued directly by the CGA, and the last master licence expired on 31 January 2025.

Is a Curaçao sub-licence still valid?

No. Sub-licences under the old master licences ended with the move to the LOK. An operator that still shows only an old sub-licence number should not be treated as licensed under the current system.

What licence types does the CGA issue?

An online gaming licence for companies that offer games to players (B2C) and a supplier licence for B2B companies. Each can be provisional, valid for six months with one extension, or for an indefinite term.

How do I complain about a Curaçao-licensed casino?

Use the operator's complaint procedure first. Responsible gambling complaints must be resolved within five business days and other complaints within four weeks, extendable once. If you are still unhappy, you can take the case to an independent ADR provider certified by the CGA. The CGA does not decide individual disputes.

When was the Curaçao Gaming Authority founded?

It was incorporated as a foundation on 19 April 1999 and was long known as the Curaçao Gaming Control Board. The LOK designated it as the Curaçao Gaming Authority with full licensing powers over online gaming.

Which casinos on CasinoHub hold a CGA licence?

11 casinos with a CasinoHub page list a CGA licence, including Stake, Roobet, 20Bet, 22Bet. Each casino page shows the licence details we checked.

How many bonus hunts were tracked at CGA-licensed casinos?

Streamers tracked 32 bonus hunts with CasinoHub at casinos that list a CGA licence.

Other gambling regulators

Researched by Konrad van Daath, checked 7 November 2026. Facts come from public sources (cga.cw, curacaochronicle.com, uniwide.com, legal500.com). Always confirm a licence in the regulator's own register. Gambling is for adults only and can be addictive; play responsibly.

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